We are a small academic team and we read every message. Whether you have a question, a feature request, or want to discuss institutional access — we are here.
Email us
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General Enquiry
Questions about the platform, how it works, or whether it is right for your institution.
Institutional Access
Interested in department-wide or institution-wide deployment? We would love to talk.
Feedback & Suggestions
Feature requests, bug reports, or feedback from your experience as a user or beta tester.
Support
Having a technical issue? Include your account email and a brief description of the problem.
About response times
We are a small team of academics, not a large support organisation. We read and respond to every message personally, so please allow up to 2 business days. For urgent issues, please include “URGENT” in your subject line.